The diagram above was taken from the Internet by a manager in the workplace and placed on the company's training portal. The manager said it explained Change Management (ITIL). It actually explains nothing.
The intersection of the circles are unlabelled - we do not know what they mean. The lines for people, process and technology are silly. Are they really trying to say that people are only involved in applications? Surely infrastructure and data require the involvement of people - technology and a bit of process cannot by themselves support infrastructure and data. The icon used to represent process is baffling.
The challenge is what would be a better diagram. Unfortunately the diagram is so poor we don't know what it was trying to communicate so we can't fix it.
Hi,
ReplyDeleteYou're right, and this is not the only example of nonsense pictures used in textbooks and presentations. I guess the idea is that it all ties together?!
Nice post and fun blog!